I had another terrible experience with American Airlines on my return from Spain. Thanks AA! You guys suck! Then I saw this today, and it makes me LOVE the 21st century, and social media.
Check it out, because if you've ever had any customer service issues with an airline, (who hasn't!), I think you'll really enjoy the video. Over 3 million views in 9 days is impressive, and the power of social media!
Now I have to call and complain with my credit union for the crap with my ATM card not working in Spain, EVEN AFTER CALLING THEM TO TELL THEM I WAS GOING TO SPAIN!!!
Vance
Wednesday, July 15, 2009
Airline Customer Service
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